Terms & Conditions

Maxcool Auto Parts – Terms & Conditions

This website is operated by maxcoolautoparts.com.au. Throughout the site, the terms “we,” “us,” and “our” refer to Maxcool Auto Parts. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions” or “Terms”), including additional terms and policies referenced herein.

These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, please do not use this website or our services.

We reserve the right to update, modify, or replace these Terms by posting changes on our website. It is your responsibility to check for updates periodically.


1. Wholesale & Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your country of residence or have obtained consent for minors under your care to use this site.

Maxcool Auto Parts specializes in wholesale automotive parts. By placing an order, you confirm that you are purchasing for resale or commercial purposes.

We strictly prohibit unauthorized resale, fraudulent activity, or violations of trade laws.


2. Order Processing & Pricing

All orders are subject to availability and confirmation of payment.

Product prices are calculated in the local currency of the customer’s country based on real-time exchange rates. Prices are subject to change without prior notice.

We reserve the right to refuse, cancel, or limit orders at our discretion. If an order is canceled after payment, you will receive a full refund.


3. Shipping & Delivery

We offer free shipping nationwide on all orders over $300. For certain regions, additional free shipping options may be available.

Shipping costs for orders under $300 are calculated at checkout based on your location and order volume.

Estimated delivery times vary by region. Delays caused by customs, carriers, or unforeseen circumstances are beyond our control.

Once an order is shipped, tracking information will be provided. Customers are responsible for tracking their shipments.


4. Returns & Refunds

We accept returns for defective, damaged, or incorrectly shipped products.

To initiate a return, contact sales@maxcoolautoparts.com.au within 7 days of receiving the order.

Returned items must be in their original condition and packaging.

Customers are responsible for return shipping costs, except in cases where Maxcool Auto Parts is at fault.

No restocking fees will apply for eligible returns.


5. Payment & Security

We accept major credit cards, PayPal, and direct bank transfers.

Transactions are processed through secure payment gateways to ensure data protection.

We do not store credit card details and are not responsible for unauthorized transactions.


6. Product Availability & Descriptions

We strive to ensure accurate product descriptions, but errors may occur.

Certain products may be available online only and in limited quantities.

We reserve the right to discontinue products without notice.


7. Product Disclaimer

The products sold on this site include aftermarket parts, second-hand original parts, and brand-authorized products for the Chinese and Southeast Asian markets.


Aftermarket Parts

These are compatible replacement parts designed for specific vehicle models but are not manufactured or endorsed by the original equipment manufacturers (OEMs).

All trademarks, brand names, and references to vehicle manufacturers are for identification purposes only and remain the property of their respective owners.

 

Brand-Authorized Products

Certain branded original parts sold on this site are sourced from official distributors in China and Southeast Asia and may not be authorized for sale outside these regions.

Customers purchasing these products are responsible for ensuring compliance with local regulations in their country.

 

Second-Hand / Used Parts

Some products sold on this site are genuine used OEM parts sourced from dismantled vehicles.

These parts undergo inspection and quality checks, but signs of wear or cosmetic imperfections may be present.

Maxcool Auto Parts does not claim any affiliation with OEMs, nor do we imply that our products are official OEM replacements unless explicitly stated. Customers should verify fitment and compatibility before purchase.


8. Limitation of Liability

Maxcool Auto Parts provides all products “as is” without warranties, express or implied.

We are not responsible for indirect, incidental, or consequential damages related to product use, shipping delays, or website issues.

Our maximum liability for any claim shall not exceed the amount paid for the product.


9. Intellectual Property

All website content, including text, images, logos, and product descriptions, is the property of Maxcool Auto Parts.


Unauthorized use, reproduction, or distribution of content is strictly prohibited.


10. Third-Party Links & Tools

Our website may contain links to third-party websites for your convenience.

We do not endorse or take responsibility for third-party content, policies, or services.

 

11. Governing Law & Dispute Resolution

These Terms shall be governed by Australian law.

Any disputes arising from these Terms will be resolved through negotiation, mediation, or legal action in an Australian court.


12. Contact Information

For any questions about these Terms & Conditions, please contact us:


📧 Email: sales@maxcoolautoparts.com.au

🌐 Website: www.maxcoolautoparts.com.au


📢 By placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

Expert Parts, Trusted Performance

At Maxcool, we are committed to quality, service, and competitive pricing, ensuring that every customer receives the best value for their investment in automotive parts.

Maxcool specializes not only in cooling system products but also offers a wide range of engine parts, performance upgrades, electronic components, and both interior and exterior vehicle accessories. With over 40,000 product models, we cover all aspects of vehicle maintenance and modification, meeting the diverse needs of our customers.

Global Reach and Extensive Experience

Maxcool operates multiple companies and branches worldwide, supported by an efficient logistics team to deliver fast and reliable service to customers across the globe. Our team members, with years of experience in cooling systems and other automotive parts, provide expert technical support and outstanding service.

Unmatched Quality and Warranty

All Maxcool parts are made from premium materials sourced globally, ensuring high performance and durability for our customers. In Australia, we offer warranties ranging from 1 to 3 years, reflecting our strong confidence in the quality of our products.